Reconciliation - Online Payment Fees

These instructions allow you to verify that Online Mooring is charging the correct Online Payment fees.

Online Payment Charges

The amount of the Online Payment charge appears on some of our financial reports, and does not appear on any of the data entry screens.  This "hiding" of the online payment charges has been done deliberately to simplify the system, since it is an amount that is only due IF people pay online, and since that money is usually paid by applicants and is therefore "invisible" to our clients.

You can see the Online Payment charges on these reports:

- OM Charges Report.  The charge always appears on this report, no matter who is paying it.
- Invoice Detail Report.  The Online Payment charge only appears IF the provider is paying the Online Payment charge.

Confirmation Numbers

Every time someone makes an online payment, a unique Confirmation Number is created.

The Confirmation Number appears in two places:

- On the Payments tab, on every application that was paid by that online payment.
- On the exported versions of the OM Charges report and Invoice Detail report.  The exported file contains a Confirmation Number column, and all the Town charges and Online Mooring charges associated with that payment will have the same Confirmation Number.

Running the Invoice Detail Report

To run the Invoice Detail report, you would login to your Online Mooring site, and then from the Navigation menu you would choose Reports > Financial Reports > Invoice Detail.  Then you would choose which invoice or credit memo you want to see, then click the Export button, then click on the downloaded file to open the report in Excel.

IF you have chosen the option for us to bill you separately for Online Mooring charges, you'll need to run this report twice:  once to see all the Town charges paid during a specified period (by selecting that period's credit memo), and once to see all the Online Mooring charges for that period (by selecting that period's invoice).  Then you can cross-reference the Confirmation Numbers between the two spreadsheets.